Contact Person Centered Services

FOR ENROLLMENT OR ELIGIBILITY, CALL (855) 208-3533 BETWEEN 8:00AM AND 4:30PM.

FOR GENERAL INFORMATION OR TO LOCATE A CARE COORDINATOR, CALL (888) 977-7030 OR CONTACT CUSTOMERSERVICE@PERSONCENTEREDSERVICES.COM BETWEEN 8:00AM AND 4:30PM.

If you're already enrolled and have an urgent need between 4:30pm--8:00am, contact our On-Call Service at (833) 200-0678.

To anonymously call with questions, concerns or issues, please contact our Anonymous Line at (866) 324-2460.

To contact Human Resources, choose Option 5 at (888) 977-7030.

You can also contact our leadership:

Shauna Parkinson - Regional Director, West (Erie and Niagara counties) (716) 324-5100 Ext. 1303

Stephanie Wells - Regional Director, East (Cayuga, Monroe, Ontario, Seneca and Wayne counties) (716) 324-5100 Ext. 1203

Craig Mennig - Regional Director, Southern Tier (Allegany, Cattaraugus, Chautauqua, Chemung, Genesee, Livingston, Orleans, Schuyler, Steuben, Wyoming and Yates counties) (607) 338-2363

Alicia Fellows - Vice President, Care Coordination (716) 324-5100 Ext. 1201

For Media Inquiries: Liz Kahn - Director, Marketing & Communications (716) 324-5100 Ext. 1900 ekahn@personcenteredservices.com