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Contact Us

For enrollment and eligibility, call (855) 208-3533 between 8AM and 4:30PM.

For General Information or to locate a Care Coordinator, contact
(888) 977-7030 or customerservice@personcenteredservices.com between 8AM and 4:30PM.

If you’re already enrolled and have an urgent need between 4:30PM and 8AM, contact our On-Call Service at (833) 200-0678.

If you have any concerns about compliance, fraud or confidentiality regarding our staff please call our confidential, anonymous compliance hotline at (833) 200-0205.

To anonymously call with other questions, concerns or issues, please contact our anonymous line at (866) 324-2460.

 

Contact Our Leadership:

 

Stacy Blair – Associate Vice President, Care Coordination, (716) 291-9131.

Jennifer Clark – Regional Director, East (Cayuga, Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, and Wyoming counties), (585) 297-3862.

• Nayithe Jalowayski – Director, Monroe, (585) 297-8386.

• Emily Klotz – Director, Monroe, (585)-259-2138.

• Michele Lowes – Director, Monroe, (585) 689-7287.

• Elizabeth Norcott – Director, Cayuga, Ontario, Wayne, Seneca, (315) 466-1850.

• Ardeen Raglan – Director, Genesee, Livingston, Orleans, Wyoming, (716) 954-7036.

Shauna Parkinson – Regional Director, West (Erie and Niagara counties), (716) 294-1143.

• Amy Gogel – Director, Niagara, Erie, (716) 954-9231.

• Kellie Earsing – Director, Erie, (716) 954-6369.

• Bridgette Meyer – Director, Specialized Caseloads, (716) 294-1142.

• Jessica Pluff – Director, Erie, (716) 954-9299.

• Kris Toth – Director, Erie, (716) 294-1011.

Sherry Johnson – Regional Director, Southern Tier (Allegany, Cattaraugus, Chautauqua, Chemung, Schuyler, Steuben, and Yates counties), (716) 954-6322.

• Kila Cook – Director, Cattaraugus, Allegany, Steuben, (585) 297-8450.

• Scott Estee – Director, Erie, Chautauqua, (716) 796-3649.

• Michelle Nicholas – Director, Steuben, Chemung, Schuyler, Yates, Seneca, (607) 259-7775.

• Diane Kauffman – Director, Erie, (716) 277-7482.

• Carrie Strawder – Director, Chautauqua, Cattaraugus, (716) 954-2493.

 

For Media Inquiries and Sponsorship Opportunities: Contact communications@personcenteredservices.com or John Moscato, Director of Marketing and Communications, at (716) 572-6408.

 

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