Contact Us
For enrollment and eligibility, call (855) 208-3533 between 8AM and 4:30PM.
For General Information or to locate a Care Coordinator, contact
(888) 977-7030 or customerservice@personcenteredservices.com between 8AM and 4:30PM.
If you’re already enrolled and have an urgent need between 4:30PM and 8AM, contact our On-Call Service at (833) 200-0678.
To anonymously call with questions, concerns or issues, please contact our Anonymous Line at (866) 324-2460.
Contact Our Leadership:
Shauna Parkinson – Regional Director, West (Erie and Niagara counties), (716) 324-5100, Ext. 1303.
Craig Mennig – Regional Director, Southern Tier and Interim Director, East (Allegany, Cattaraugus, Cayuga, Chautauqua, Chemung, Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Schuyler, Steuben, Wayne, Wyoming and Yates counties), (607) 338-2363.
Alicia Fellows – Chief Program Officer, (716) 324-5100 Ext. 1201.
For Media Inquiries: Liz Kahn – Director, Marketing & Communications, (716) 324-5100 Ext. 1900, ekahn@personcenteredservices.com.