Current Openings

Director of Information Technology

Location: Buffalo, NY

The Director of Information Technology for Person Centered Services provides technology vision and leadership in the development and implementation of the company-wide information technology (IT) program. The Director will lead the organization in planning and implementing enterprise information systems to support both distributed and centralized clinical and business operations and achieve more effective and cost-beneficial enterprise-wide IT operations. The position provides collaborative technology management for the company; ensures the viability, security, and strength of all technology used in the company; oversees the implementation of new products and services; and ensures that the technology and systems are linked to and support the company’s strategic plans, including compliance and regulatory requirements.

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IT Applications Specialist

Location: Buffalo, NY

The IT Applications Specialist is responsible for the overall planning, organizing, and execution of all IT Applications for the organization that is looking to grow. This includes support and enhancement of all IT applications, with an emphasis on Azure, Office 365 and mobility solutions to meet organizational requirements as well as the research of new software solutions. This position will spearhead the automation and integration of new technologies and initiatives.

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IT Project Manager/Business Analyst

Location: Buffalo, NY

The IT Project Manager / Business Analyst will partner with business and technical stakeholders to elicit solution requirements, drive the solution design, and ensure the finished product meets the needs of the business. This individual will work as a liaison among stakeholders in order to investigate the business issues/challenges of the organization, elicit, analyze, communicate and validate requirements for changes to business processes, policies and information system and defines and manages projects to address those challenges. Responsible for managing significant, organization-wide projects, focused on meeting project commitments and timelines while enforcing budgetary and scope limitations. The ideal candidate possesses excellent analytical, process improvement, change management, and project management skills. They should be a self-motivated team player committed to delivering on time and should be able to work under minimal supervision. Focus on driving successful technology initiatives in collaboration with internal IT and business staff along with our external partners.

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Community Relations Specialist-West

Location: Buffalo, NY

The Community Relations Specialist has primary responsibility for the development of key stakeholder relationships between Person Centered Services, individuals and families, I/DD member agencies, and other highly utilized providers in the. The Community Relations Specialist works with all stakeholders to communicate important information on a routine basis and is expected to be the eyes and ears of information circulating in the community from key stakeholder groups.The Community Relations Specialist will present at meetings throughout service area, providing updates and listening to feedback from key stakeholders. The Community Relations Specialist must be able to present information in an organized and professional manner. This position will collaborate with internal teams to ensure continuous quality improvement based on stakeholder feedback.

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Community Relations Specialist-East

Location: Rochester, NY

The Community Relations Specialist has primary responsibility for the development of key stakeholder relationships between Person Centered Services, individuals and families, I/DD member agencies, and other highly utilized providers in the. The Community Relations Specialist works with all stakeholders to communicate important information on a routine basis and is expected to be the eyes and ears of information circulating in the community from key stakeholder groups.The Community Relations Specialist will present at meetings throughout service area, providing updates and listening to feedback from key stakeholders. The Community Relations Specialist must be able to present information in an organized and professional manner. This position will collaborate with internal teams to ensure continuous quality improvement based on stakeholder feedback.

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Director of Learning and Development

Location: Buffalo, NY

This position plays a critical role in enabling Person Centered Services’ organizational performance and effectiveness by developing and executing an innovative Learning and Development Plan.The Director will interview, hire and establish the Learning and Development team in preparation for the commencement of care coordination services and beyond.The Director will lead the Learning and Development team in supporting employees in a variety of functions from new employee orientation, to technical skill development, to ongoing professional and leadership development. The Director will foster a culture of continuous learning and professional development for all employees. Methods for implementing the training plan include on-site training, web-based learning, coaching and mentoring, leadership programming, and the use of both the HIT and LMS. The Learning and Development team will work agency-wide across the eighteen (18) counties of Western New York that Person Centered Services covers.

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Care Coordination Clinical Team Registered Nurse

Location: Buffalo, NY

The mission of Person Centered Services is to connect people to the care, support and opportunities that maximize their quality of life. Our agency is an integral part of New York State’s Medicaid redesign and streamlining of service delivery for people with developmental disabilities. We are looking for forward-thinking, enthusiastic, and knowledgeable staff to carry-out this mission. As part of the clinical team, the Registered Nurse will assist Care Coordinators with providing health promotion activities, referrals, assessments, and valuable expertise around the combination of behavioral health and physical health complex diagnoses.

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Care Coordinator

Location: Western New York

Person Centered Services Care Coordination Organization LLC is hiring Care Coordinators across 18 counties throughout Western New York effective June 20th. If you are interested in an opportunity before then, please note you will be placed at one of our 35 partner agencies until the official jump-start of Person Centered Services effective July 1st, 2018. The Care Coordinator has an overall responsibility and accountability for coordinating all aspects of an individual's care, including but not limited to: health and behavioral healthcare, community supports, and other services required to meet the needs of the individual. The Care Coordinator will take a holistic approach to care by utilizing the core standards of service. This includes: Comprehensive Care Management, Care Coordination and Health Promotion, Comprehensive Transitional Care, Individual and Family Support, Referral to Community and Social Support Services, Use of Health Information Technology (HIT) to Link Services.

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Payroll/Accounts Payable Specialist

Location: Buffalo, New York

Under the supervision of the Senior Accountant, the Payroll and Accounts Payable Specialist conducts all activities for the processing of payroll, including adjustments, deductions, audits and reports. Assists employees and vendors with payroll and deduction related needs. The Specialist also is responsible for the payment of goods and services purchased by the organization. This role also serves as an auditor, ensuring that invoices are accurate and that proper accounting procedures are followed for the purchasing and payment of goods and services.

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MediSked Administrator

Location: Buffalo, New York

The MediSked Administrator will provide support to internal and external clients in managing, operating, modifying, and troubleshooting MediSked Coordinate. This position will provide project management during the implementation phase, working as a liaison between MediSked and internal departments. The administrator will identify threats to a successful launch, working to resolve as possible or report to senior leadership as necessary. The MediSked Administrator will work with the Community Relations Specialist to determine a process for onboarding and training provider agencies on the MediSked Portal. This role works closely with Care Coordination, Learning and Development, QA & Compliance, and Provider Relations teams on end user assistance, quality data, and billing.

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Customer Service Specialist

Location: Buffalo, New York

This position is responsible for providing a welcoming first impression of Person Centered Services and ensuring that all inbound calls and web inquiries are answered with a high degree of professionalism. The Customer Service Specialist will determine the nature of each inquiry, ensure appropriate follow through and maintain a record of all inquiries. This role will interface with several key stakeholders, including individuals and families, advocates and guardians, I/DD provider agencies, OPWDD & DOH representatives, and all others who contact Person Centered Services for information. The Customer Service Specialist will be knowledgeable about the services offered and possess an understanding of who to contact in any circumstance. The Customer Service Specialist must possess effective verbal and written communication skills.

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Additional Questions

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