Welcome to a New Kind of Care

Our name is purposeful. It ties to the foundation of person-centered opportunities that our care coordinators are creating with the individuals we serve. This includes a holistic approach -- coordinating services including medical care, dental care, employment assistance, mental health care, day programs, and more.
Along with our 35 partner agencies, we are here for you at every step. Serving individuals and families in 21 western counties of New York State, we are committed to providing every individual with the support he or she deserves. Our service is about personalized needs delivered through a dedicated network of providers and resources.

LEARN MORE: Some resources and answers tailored to you

Individuals & Families

Individuals & Families

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MSCs & Future Care Coordinators

Care Coordinators

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Provider Network

Provider Network

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Transition Timeline


Late December

Our website launches to include timely information on our transition for individuals, MSCs and provider agencies.


Mid-Late January

Employer will communicate to identified employees that their roles will transition to the CCO on July 1, 2018.



Individual compensation and benefit packages will be released to all transitioning employees.


Late March

Person Centered Services will send details to all who elect employment come July 1, 2018.


Early May

New hire packets will be delivered, along with published organizational charts listing physical locations.


July 1

Care coordination services begin under Person Centered Services.

Reaching Potential Across the State

Person Centered Services covers 21 county service areas for people transitioning to care coordination.
Service Area Map of New York


  • Allegany
  • Broome
  • Cattaraugus
  • Cayuga
  • Chautauqua
  • Chemung
  • Erie
  • Genesee
  • Livingston
  • Monroe
  • Niagara
  • Onondaga
  • Ontario
  • Orleans
  • Schuyler
  • Seneca
  • Steuben
  • Tioga
  • Wayne
  • Wyoming
  • Yates