Person Centered Services is hosting informational forums to introduce the mission and vision of our Care Coordination Organization.

Transitioning to a New Kind of Care

Learn more about our transition with resources and answers that are tailored to you.
Individuals & Families

Individuals & Families

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MSCs & Future Care Coordinators

Care Coordinators

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Provider Network

Provider Network

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The Office for People with Developmental Disabilities (OPWDD) has moved from a Medicaid Service Coordination Model to a Care Coordination Model. This will change how people with developmental disabilities receive services.
At Person Centered Services, we are here for you at every step. For 21 western counties of New York State, our promise is to keep all informed and supported throughout this shared journey – together. For life.

Transition Timeline

The following dates are subject to change according to direction from the Office for People with Developmental Disabilities (OPWDD).


Late December

Our website launches to include timely information on our transition for individuals, MSCs and provider agencies.


Mid-Late January

Employer will communicate to identified employees that their roles will transition to the CCO on July 1, 2018.



Individual compensation and benefit packages will be released to all transitioning employees.


Late March

Person Centered Services will send details to all who elect employment come July 1, 2018.


Early May

New hire packets will be delivered, along with published organizational charts listing physical locations.


July 1

Care coordination services begin under Person Centered Services.

Reaching Potential Across the State

Person Centered Services covers 21 county service areas for people transitioning to care coordination.
Service Area Map of New York


  • Allegany
  • Broome
  • Cattaraugus
  • Cayuga
  • Chautauqua
  • Chemung
  • Erie
  • Genesee
  • Livingston
  • Monroe
  • Niagara
  • Onondaga
  • Ontario
  • Orleans
  • Schuyler
  • Seneca
  • Steuben
  • Tioga
  • Wayne
  • Wyoming
  • Yates

An Award Winning Look.

We are proud to have received a 2018 Silver ADDY from the American Advertising Federation for our new organization's brand and identity.