December 21, 2022

Intake Department Connects Record Number to Care Coordination

In 2022, our Intake Team helped more people than ever before.

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As the year comes to a close, Person Centered Services celebrates record-breaking enrollment in Care Coordination through our organization. By securing Care Coordinators, individuals with intellectual and development disabilities are connected to the care, support and opportunities that maximize their quality of life. These may include life-changing services in their communities, such as employment support, independent living resources, recreational services, and medical care.

Enrollment in Care Coordination would not be possible without the dedication of our Intake Team. This year, Intake increased enrollment substantially, helping more people than ever before access the support they need.

“The department works as a team,” says Intake Manager Lisa Darrow. “It’s not one person who makes it successful. It’s everybody. It’s incredible to see the number of families we’ve helped to get services, making a difference in their lives.”

Employees in the Intake Department are often the first point of contact people have with Person Centered Services. The team members are always willing to assist in any way they can. They collaborate with the Community Relations and Clinical Departments at Person Centered Services to ensure all individuals enrolling have full support. This includes help in crisis situations, such as homelessness.

“Often families who call us are frantic,” says Lisa. “Knowing someone is there to walk them through the enrollment process is comforting for them. The support that we provide puts their mind at ease.”

Learn more about how you or a family member can enroll or become eligible for Care Coordination at

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