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Provider Portal

Learn more about the portal that connects members to providers:

News and Updates: Stay Informed!

Benefits for Members and Providers

Training and Resources

 

The Member & Provider Portal helps our members receive more effective and coordinated services in a way that improves their quality of life. It also supports service delivery for providers that partner with Person Centered Services.

 

Benefits for Our Members

– Receive increased access to additional information from all service providers in a better coordinated way between the providers and Person Centered Services.

– Foster stronger relationships between Care Coordinators and the people they serve.

– Offer a convenient way to exchange information, ask questions, and review life plans.

 

Benefits for Providers

– More efficient workflow for staff when engaging people with intellectual and developmental disabilities supported by Person Centered Services.

– Improved access to additional information about the people to whom providers deliver services.

– Direct access to Person Centered Services through secure messaging.

 

Key Portal Functions for Members and Providers

– Providers can view, download, acknowledge, agree to, finalize and electronically sign life plans.

– Secure messages can be sent between providers and Person Centered Services.

– Uploading and storage for documents and staff action plans will be available.

– View a member’s Care Team information, Care Coordinator and Supervisor name and contact information.

– Access a member’s life plan(s), both historical and current.

– Securely upload and download documents for our members.

– Send a direct message to a member, member representative, their Care Coordinator and listing of providers.

 

What can providers do to prepare for the Provider Portal?

Accessing and utilizing the portal will require coordination by providers among IT, HR, QA and other possible staff.

Providers are encouraged to consider the roles within their organization that will be involved in establishing access and then ongoing utilization of the portal.

Trainings, demonstrations and other support needed to establish access and utilize all the functions of the portal will be provided by Person Centered Services.

Providers are also encouraged to visit our training and resources section.

 

Not in the Person Centered Services portal yet?

Please reach out to Provider Relations at  providerrelations@personcenteredservices.com to schedule a 1:1 session with a Care Coordination Organization representative to discuss strategic portal implementation and integration.

 

Questions?

If you have questions about training materials, please submit them here. You can also email our Provider Relations Team with questions at providerrelations@personcenteredservices.com.

 
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