2025 Case Management Week Message from CEO Alicia Fellows

As we celebrate National Case Management Week, I want to take a moment to honor the remarkable work of our Care Coordinators. You are trusted problem solvers who guide individuals and families through challenges and help them access the care and resources they need to thrive.

Your dedication creates meaningful connections—within our organization, among team members, and throughout our community. Every day, you make a difference in countless lives, building a network where everyone can pursue a fulfilling life.

Our Care Coordinators support some of the most vulnerable members of our community, often facing complex and wide-ranging needs. While your daily responsibilities may differ, you share a common commitment: forging strong relationships and collaborating to find solutions, share knowledge, and offer support.

These connections extend beyond your immediate teams, reaching our Clinical Resource and Quality Assurance groups, as well as our administrative support areas like IT and Human Resources. Together, we form a united front, working to maximize the quality of life for those we serve.

Service providers are also essential partners in this mission. By identifying and nurturing these relationships, you help ensure our members and their families receive the comprehensive support they deserve.

Thank you for your compassion, expertise, and unwavering commitment. You embody the spirit of National Case Management Week, and I am deeply grateful for the positive impact you have on our organization and community.