Member Relations
Member Relations is all about understanding your experiences. We use your feedback to create resources and services that enhance your Care Coordination and overall experience. We do this through many communication methods including e-mail, phone, our website, events, resource fairs, and one-to-one or group meetings, which can be in-person or virtual. These methods help us gather valuable insights directly from you, allowing us to tailor our offerings to better meet your needs and boost your satisfaction with our services.
Please reach out to Member Relations with questions or to learn more. We’re here to support you and make sure you have the best possible experience.
Member Relations is here for you!
Our department is here to assist you with:
– Understanding your Life Plan and the life planning process
– Accessing resources and information for personal empowerment
– Understanding Care Coordination, your roles and your responsibilities
– Communicating your experiences with services
– Effectively self-advocating
– Learning about Supported Decision-Making
– Improving your overall experience with Care Coordination
Read Our Care Coordination Handbook!
Care Coordination can help you and your family get the services and supports you need.
The Member Relations Team at Person Centered Services has created a Care Coordination Handbook, offering guidance to people we support.
Need further assistance? Contact our Member Relations Team today!
Craig Mennig
Member Relations Manager
(607) 338-2363