June 7, 2020

Mental Health Resources

Helpful Links For Stress & Anxiety Related to COVID-19

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It is important for each of us to pay attention to our mental and emotional health during these unprecedented times.  Here are some resources, many of which are local and regional, that can help provide assistance for you and your loved ones:

New York State COVID-19 Emotional Support Hotline Number: 1-844-863-9314

The new Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The helpline is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.

Also from the New York State Office of Mental Health:

Feel Stress About Coronavirus?

Mental Health Resources During an Emergency

Mental Health and Coping During COVID-19: Resources from the Centers for Disease Control & Prevention.

NAMI (National Alliance on Mental Illness) Help for Anxiety Related to COVID-19 – https://www.nami.org/getattachment/Press-Media/Press-Releases/2020/COVID-19-and-Mental-Illness-NAMI-Releases-Importan/COVID-19-Updated-Guide-1.pdf?lang=en-US

– National Crisis Text Line: Text NAMI to 741741.

– Buffalo: Helpline – 716-226-6264; helpline@namibuffalony.org

National Suicide Prevention Lifeline: 1-800-273-TALK (8255)

SAMHSA (Substance Abuse and Mental Health Services Association)

National Helpline – Toll-Free: 1-800-662-HELP (4357)

“Taking Care of Your Behavioral Health During Isolation”

Depression and Bipolar Support Alliance – COVID-19 Resources.

RehabSpot – COVID-19 and Substance Abuse.

Self-Care Tips from the World Health Organization – Insights from NPR.


Local Resources:

The Chautauqua Center – Information about updated hours for services in Dunkirk and Jamestown.

Endeavor Health Services – Emotional wellness and behavioral health; Erie County: 716-895-6701.

Finger Lakes Area Counseling & Recovery Agency – Updated information on services: https://personcenteredservices.com/wp-content/uploads/2020/03/FLACRA-Community.pdf

Mental Health Association of the Southern Tier – Peer Support Warm Line is available 24/7 by calling 607-240-7291.

Mental Health Advocates of WNY Resource Guide – For help during the COVID-19 public health crisis.

OLV Human Services – Mental health hotline for Buffalo & Erie County: 716-828-9651.

Presence Developmental Services – Therapies in Seneca County; (315) 515-5183.

Rochester Area Emergency Mental Health Resources – Crisis services for Monroe County area.

Spectrum Health Services – Telehealth group services.

Wayne Behavioral Health Network – Mental health support for Wayne County.

Virtual Family Assistance Center (Red Cross) – For those experiencing loss related to COVID-19.

Virtual Motivational Classes – Julia has been inspiring people for many years. She founded her own company. License 2 Smile, www.License2Smile.com to help motivate others by sharing her inspirational story of positivity and perseverance.


County Crisis Hotlines:

Allegany – 1-888-448-3367

Cattaraugus – 1-800-339-5209

Cayuga – (315) 253-0341

Chautauqua – 1-800-724-0461

Chemung – (607) 733‐5696

Erie – 716-834-3131

Genessee – (585) 344-1421

Livingston – Call 2-1-1

Monroe – (585) 275-5151

Niagara – (716) 285-3515

Ontario – (585) 396-4363 (Canandaigua Office); (315) 789-6706 (Geneva Office)

Orleans – (585) 283-5200

Schuyler – (607) 535-8282

Seneca – (315) 539-1980

Steuben – (607) 664-2255

Wayne – 315-946-5722; call 2-1-1 after business hours.

Wyoming – 585-283-5200

Yates – (315) 531‐2400 



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