Your Answers

Enroll today by calling 1-888-977-7030. Still have questions? Person Centered Services is here to address all inquiries. If you don't find your answers here, call our Customer Service Department at 1-888-977-7030.

Individuals & Families

At Person Centered Services, Care Coordinators work on a “Life Plan” tailored to every one of an individual’s health and support needs. Care Coordinators take a comprehensive approach, focusing on all services and resources a person might need, ranging from coordinating medical and dental appointments, to managing behavioral care, to monitoring safety needs. It’s an all-encompassing, health-focused continuous process.
The change from Medicaid Service Coordination to Care Coordination is a New York State-mandated initiative aimed at improving overall care. It became effective July 1, 2018.

Care coordination builds upon the MSC services by delivering:

  • Comprehensive care management
  • Care coordination and health promotion
  • Comprehensive transitional care
  • Individual and family support
  • Referrals to community and social support services
  • Use of health information technology to link to services
Care coordination services can flex to the unique needs of each individual and every environment. The individual is at the center of determining the level of supports and services wanted and needed.
Please call our Customer Service Department at 1-888-977-7030 or email
Please call our Customer Service Department at 1-888-977-7030.

Provider Network

Provider Information Form
We invite you and your organization to join the Person Centered Services
network. Network participation costs nothing and ensures that those you provide services to receive high quality care coordination from a Department of Health-approved provider.

Person Centered Services is continuously expanding its network of qualified healthcare, developmentally disabled service, community-based and supportive service providers to address the needs of enrolled individuals. Providers will enter contractual relationships with Person Centered Services to make referrals that support individual needs.

Please call our Customer Service Department during business hours. 1-888-977-7030.

Enroll today!

Just call our Customer Service Department at 1-888-977-7030 or email