It is important for each of us to pay attention to our mental and emotional health during these unprecedented times. Here are some resources, many of which are local and regional, that can help provide assistance for you and your loved ones.
New York State COVID-19 Emotional Support Hotline Number: 1-844-863-9314
The new Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The helpline is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.
Also from the New York State Office of Mental Health:
Mental Health and Coping During COVID-19: Resources from the Centers for Disease Control & Prevention.
NAMI (National Alliance on Mental Illness) Help for Anxiety Related to COVID-19 – https://www.nami.org/getattachment/Press-Media/Press-Releases/2020/COVID-19-and-Mental-Illness-NAMI-Releases-Importan/COVID-19-Updated-Guide-1.pdf?lang=en-US
- National Crisis Text Line: Text NAMI to 741741.
- Buffalo: Helpline – 716-226-6264; email@example.com
National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
National Helpline – Toll-Free: 1-800-662-HELP (4357)
Depression and Bipolar Support Alliance – COVID-19 Resources.
RehabSpot – COVID-19 and Substance Abuse.
Self-Care Tips from the World Health Organization – Insights from NPR.
Brylin Telehealth – New patients call 716-886-8200 for substance abuse and other mental health support.
Endeavor Health Services – Emotional wellness and behavioral health; Erie County: 716-895-6701.
Finger Lakes Area Counseling & Recovery Agency – Updated information on services: https://personcenteredservices.com/wp-content/uploads/2020/03/FLACRA-Community.pdf
Mental Health Association of the Southern Tier – Peer Support Warm Line is available 24/7 by calling 607-240-7291.
Mental Health Advocates of WNY Resource Guide – For help during the COVID-19 public health crisis.
OLV Human Services – Mental health hotline for Buffalo & Erie County: 716-828-9651.
Rochester Area Emergency Mental Health Resources – Crisis services for Monroe County area.
Spectrum Health Services – Telehealth group services.
Wayne Behavioral Health Network – Mental health support for Wayne County.
Virtual Family Assistance Center (Red Cross) – For those experiencing loss related to COVID-19.
County Crisis Hotlines:
Allegany – 1-888-448-3367
Cattaraugus – 1-800-339-5209
Cayuga – (315) 253-0341
Chautauqua – 1-800-724-0461
Chemung – (607) 733‐5696
Erie – 716-834-3131
Genessee – (585) 344-1421
Livingston – Call 2-1-1
Monroe – (585) 275-5151
Niagara – (716) 285-3515
Ontario – (585) 396-4363 (Canandaigua Office); (315) 789-6706 (Geneva Office)
Orleans – (585) 283-5200
Schuyler – (607) 535-8282
Seneca – (315) 539-1980
Steuben – (607) 664-2255
Wayne – (315) 946-5722; call 2-1-1 after business hours.
Wyoming – (585) 283-5200
Yates – (315) 531‐2400