Community Resources & Information Related to COVID-19

COVID-19 has brought new challenges and obstacles in each of our lives. The closure of schools and businesses throughout our country is a cause of concern for many. Here are some resources and information that may be of assistance to you and your families during this difficult time. This page will be updated as we become aware of new opportunities.

Click here for Mental Health Resources & Support.

Click here to jump to Resources by Individual County.


General & Regional Resources:


Centers for Disease Control

New York State Department of Health Novel Coronavirus Hotline: 1-888-364-3065


211 Finger Lakes Region – Health & Human Services Resources*

211 WNY – Health & Human Services Resources*

Aunt Bertha* – search for nonprofits and reduced cost services by zip code.

Family Support Services Region 1 Facebook Group – resources posted by families living in the 18 counties we serve.


Economic Resources (National & Regional)

Buffalo Niagara Partnership – Resources for Buffalo Niagara businesses.

Coronavirus Tax Relief – IRS resources.

New York RX Card – Pharmacy discounts for all residents of New York State.

New York State Department of Labor – Unemployment insurance, job openings, and other information.

Social Security Administration – Coronavirus updates.

SNAP Benefits & Amazon Groceries


Food Assistance Search by Region

FeedMoreWNY – Provides food for families in Niagara, Erie, Cattaraugus, and Chautauqua counties.

Food Bank of the Southern Tier – Provides food for families in Broome, Chemung, Schuyler, Steuben, Tioga, and Tompkins counties.

Food Bank of WNY Pantry Locator*

FoodLink – Provides food for underserved families in Allegany, Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, Wyoming, and Yates counties.

Meals on Wheels for WNY

Salvation Army – Empire State Division – Meeting human needs across 48 counties in Upstate New York and Sayre, Pennsylvania. Social service hubs are located in Albany, BuffaloRochester and Syracuse.


Intellectual & Developmental Disability Support (Regional & National)

The ABCs of Autism – COVID-19 Social Story.

Autism Speaks COVID-19 Information & Resources

AutismUp – Offices closed; presenting remote and virtual opportunities.

CDC American Sign Language – COVID-19 Informational Videos featuring a certified interpreter.

COVID-19 Information By and For People with Disabilities

David’s Refuge – Weekend respite care in Monroe, Ontario, and Seneca counties.

Let’s Talk About the Coronavirus (COVID-19) Video – A social narrative developed by the University of Miami-Nova Southeastern University Center for Autism and Related Disabilities (UM-NSU CARD).

Little Puddins: The Autism Educator – Coronavirus Social Story.

Medical Orders for Life-Sustaining Treatments (MOLST) – COVID-19 Guidance.

National Alliance for Direct Support Professionals – COVID-19 tools.

National Down Syndrome Society – Fact sheet.

National Task Group on Intellectual Disabilities and Dementia Practices – COVID-19 & Down Syndrome Q&A.

New York State Office for People with Developmental Disabilities – Important updates for individuals, families, and caregivers.

Parent Network of Western New York – Links to COVID-19 resources for families, including families of children with developmental disabilities.

Regional Center for Independent Living – Special link to resources for Allegany, Livingston, Monroe, Ontario, Yates, Wayne, and Wyoming counties:

The Arc– COVID-19 Resource Page.

UNC Online Toolkit For Supporting Individuals with Autism

We Need to Stay Healthy – COVID-19 Social Story by by Benjamin Donson MSED BCBA.

Zoom Opportunities For Self-Advocates with I/DD to Stay Connected


Learning From Home (National)

List of Education Companies Offering Free Online Subscriptions

Parent to Parent – Free Educational Resources

Playworks – Play at Home Digital Recess

Scholastic – Free Learn At Home Activities for Kids


Mental Health Resources & Support

Please visit our full page on this important topic.


Technology (Regional & National)

Comcast – 2 Months Free Internet Essentials

DFT Communications – Free Internet for Families with Children Under Age 18 Through June 30

Spectrum – Free Broadband & WiFi For Students (1-844-488-8395) 


Transportation by Region

Niagara Frontier Transportation Authority – Coronavirus updates for public transportation in Niagara and Erie counties.

Regional Transit Authorities – Bus fares waived temporarily for Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, and Wyoming counties.


*NOTE: Organizations found on 211 WNY, Aunt Bertha, or Pantry Locator may or may not have the capacity to assist during this time. Please call any resources identified in advance to determine if they have the services or items you require.


Resources & Information by County:

Click here for helpful resources individual to the 18 counties we serve.


Helpful Articles: