COVID-19 has brought new challenges and obstacles in each of our lives. The closure of schools and businesses throughout our country is a cause of concern for many. Here are some resources and information that may be of assistance to you and your families during this difficult time. This page will be updated as we become aware of new opportunities.
Click here for Resources for People with Intellectual and Developmental Disabilities
Click here for Mental Health Resources & Support
Click here for Resources by Individual County
General & Regional Resources:
- Protect Yourself: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html
- Manage Anxiety & Stress: https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html
New York State Department of Health Novel Coronavirus Hotline: 1-888-364-3065
NY Connects: Find Local Offices – https://www.nyconnects.ny.gov/contact-us
211 Finger Lakes Region – Health & Human Services Resources*
- Basic Needs: https://211lifeline.org/taxonomy.php?&tax=B
- Emergency Food: https://211lifeline.org/taxonomy.php?&tax=BD&tax=BD-1800
- Emergency Shelter: https://211lifeline.org/taxonomy.php?&tax=BH&tax=BH-1800
- Income Support: https://211lifeline.org/taxonomy.php?&tax=N
- Individual & Family Support Services: https://211lifeline.org/taxonomy.php?&tax=P&tax=PH
- Mental Health: https://211lifeline.org/taxonomy.php?&tax=R
211 WNY – Health & Human Services Resources*
- Child Care: http://www.211wny.org/search/?type=form&keyword=child+care&zipcode=
- Emergency Shelter: http://www.211wny.org/search/common/housing-17/?type=common&code=BH-1800
- Food Pantries: http://www.211wny.org/search/common/food-nutrition-13/?type=common&code=BD-1800.2000
- Mental Health Crisis Intervention: http://www.211wny.org/search/common/mental-health-19/?type=common&code=RP-1500
- Pregnancy & Early Parenting: http://www.211wny.org/search/common/pregnancy-early -parenting-15/?type=common&code=BM-6500.1500-150
Aunt Bertha* – search for nonprofits and reduced cost services by zip code.
Coronavirus Testing For Essential Workers
Family Support Services Region 1 Facebook Group – resources posted by families living in the 18 counties we serve.
Economic Resources (National & Regional)
Buffalo Niagara Partnership – Resources for Buffalo Niagara businesses.
Coronavirus Tax Relief – IRS resources.
New York RX Card – Pharmacy discounts for all residents of New York State.
New York State Department of Labor – Unemployment insurance, job openings, and other information.
- How to File a Claim: https://www.labor.ny.gov/ui/how_to_file_claim.shtm
Unemployment Insurance and COVID-19
Social Security Administration – Coronavirus updates.
SNAP Benefits & Amazon Groceries
Food Assistance Search by Region
FeedMoreWNY – Provides food for families in Niagara, Erie, Cattaraugus, and Chautauqua counties.
Food Bank of the Southern Tier – Provides food for families in Broome, Chemung, Schuyler, Steuben, Tioga, and Tompkins counties.
Food Bank of WNY Pantry Locator*
FoodLink – Provides food for underserved families in Allegany, Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, Wyoming, and Yates counties.
- FoodLink Quarantine Boxes – available at select locations: https://personcenteredservices.com/wp-content/uploads/2020/03/Quarantine-Boxes.pdf
Frequently Asked Questions for the Pandemic Electronic Benefit Transfer (P-EBT) Food Benefits
Salvation Army – Empire State Division – Meeting human needs across 48 counties in Upstate New York and Sayre, Pennsylvania. Social service hubs are located in Albany, Buffalo, Rochester and Syracuse.
Intellectual & Developmental Disabilities Support
Please visit our full page on this topic.
Learning From Home (State-wide & National)
New York State Education Department – COVID-19 Response
List of Education Companies Offering Free Online Subscriptions
Parent to Parent – Free Educational Resources
Playworks – Play at Home Digital Recess
Scholastic – Free Learn At Home Activities for Kids
Mental Health Resources & Support
Please visit our full page on this topic.
Technology (Regional & National)
Comcast – 2 Months Free Internet Essentials
DFT Communications – Free Internet for Families with Children Under Age 18 Through June 30
Spectrum – Free Broadband & WiFi For Students (1-844-488-8395)
Transportation by Region
Niagara Frontier Transportation Authority – Coronavirus updates for public transportation in Niagara and Erie counties.
Regional Transit Authorities – Bus fares waived temporarily for Genesee, Livingston, Monroe, Ontario, Orleans, Seneca, Wayne, and Wyoming counties.
*NOTE: Organizations found on 211 WNY, Aunt Bertha, or Pantry Locator may or may not have the capacity to assist during this time. Please call any resources identified in advance to determine if they have the services or items you require.
Resources & Information by County:
Click here for helpful resources individual to the 18 counties we serve.
Helpful Articles:
General
- “Coronavirus and Your Money” (NY Times)
- “How to Get Food During the Pandemic” (The Atlantic)
- “If you don’t have Clorox or Lysol, here’s what you can use to clean your home” (News 5 Cleveland)
- “Tips for Using Instacart During This Busy and Uncertain Time” (Medium)
- “The reason Zoom calls drain your energy (how to reduce Zoom fatigue)” (BBC)
- “Things to Do at Home During Coronavirus” (Refinery29)
- “What to Do if You’re Laid Off Due to Coronavirus” (NBC)
- “What You Need to Know About Unemployment Insurance” (NY Times)
Regional
- “Need help with food or child care? Here’s what Monroe County and Rochester are offering” (Rochester Democrat and Chronicle)