Payton Receives a Life-Changing Diagnosis

Payton Malloy is known for her enthusiastic personality. Every time she meets new people, she excitedly asks them about their pets. She loves to talk about her own cats, Whiteface and Bob, and her dog, Oz, named after The Wizard of Oz – her all-time favorite film. “People are drawn to Payton,” says Roxanne Monteleone, a Care Coordinator at Person … Read More

Meeting a Challenge to Vaccinate Thousands

In January, when COVID-19 vaccines started trickling into New York State, the barriers for people with intellectual and developmental disabilities to receive the vaccine seemed insurmountable. Would they understand the dire need to be vaccinated, especially when COVID-related death rates in New York were 2.4 times higher among this population? How would they or their families navigate the complicated registration … Read More

Tinnias Finds the Perfect Apartment

Martinnias “Tinnias” Hardy has long been a caring neighbor and friend to all who know him in the Lackawanna community. With the support of his employer and job coach, he has maintained employment at an area restaurant for 25 years. This year, Person Centered Services was proud to help him reach his goal of living more independently! Care Coordinator Hillary … Read More

Self-Advocate Finds Partnership and Support from Care Coordination

As a dynamic self-advocate and activist, BJ Stasio is dedicated to making a difference in the lives of people in his community. He proudly serves as the President of the Western Region of SANYS, the Self-Advocacy Association of New York State. The association spreads the awareness and recognition of civil rights and responsibilities for people with intellectual and developmental disabilities. While BJ works to … Read More

James Embraces a New Life

For a long time, James lived in his parents’ home and relied on their support. He did not know what the next step in his life should be. James participated in Supported Employment services, but had yet to find a job that fit. Care Coordinator Laurie Bush helped James pursue a more fulfilling and independent life. She transitioned him from … Read More

The Swanson Family Brightens the Lives of Their Neighbors

Some families go the extra mile to support their communities and advocate for the needs of people with developmental disabilities! Person Centered Services is proud to offer Care Coordination to one such family in the Orchard Park area. The Swansons have three children with autism, two of whom receive Care Coordination support from our company. Prior to COVID-19, Care Coordinators … Read More

Two Individuals We Support Show Their Talent

Care Coordinator Julie Hamann works with two extraordinary individuals who have been making the most of life during the COVID-19 pandemic! Dan Hoyles and Josh Cobb both have found ways to express themselves and make the world a brighter place. Dan Hoyles loves to give back to his community. Usually, he helps others by volunteering for Meals on Wheels. “Community … Read More

Seeing a Case to the Finish Line

In 2016, Care Coordinator Shannon Thomas began working with Michael, a man who hoped to become more independent. Michael wanted a job, but needed to develop more life skills to reach this goal. Shannon reviewed different options for him and his family. He agreed to attend counseling to learn skills that helped his growth immensely. With Shannon’s encouragement, Michael obtained … Read More

Care Coordination at Work: Jose and Sally

Brenda and Jose Romera posing with Care Coordinator Sally Lebeck.

Pictured left to right: Brenda Romero, Jose Romero, and Care Coordinator Sally Lebeck. Imagine not being able to do everyday tasks safely and easily, like taking a shower, using the sink, or seeing your reflection in the mirror, due to obstacles in your own home. For Jose Romero, who has cerebral palsy, is quadriplegic and uses a wheelchair, that was … Read More

Care Coordination at Work: Steve and Roxanne

Steve and Ralph pose at a table where they met to reunite over coffee at a Tim Horton's.

A Care Coordinator’s job is to connect and refer people to the services and supports they want and need, connecting the dots in all aspects of care. But in many cases, Care Coordinators do so much more. One such story involves a man who just wanted to track down his brother, and a Care Coordinator who knows him very well. … Read More